Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Microsoft is giving away 50,000 FREE Microsoft Certification exam vouchers. Get Fabric certified for FREE! Learn more

Reply
Anonymous
Not applicable

image by cloudscope - clean cache

Regarding the "Image by Cloudscope" custom visual.

How can I clean its cache?

If I alter an image, PBI desktop does not understand the update. Sometimes that takes hours or even days.

Also similar behaviour if you upload to the service/web url.

The option in PBI desktop > File > Options and settings > Options > Data Load > Clear cache, does not work.

1 ACCEPTED SOLUTION
v-viig
Community Champion
Community Champion

To clear cache of Power BI Desktop you should remove everything from these directories:

  • C:\Users\%username%\AppData\Local\Microsoft\Power BI Desktop
  • C:\Users\%username%\Microsoft\Power BI Desktop Store App
  • C:\Users\%username%\AppData\Local\Microsoft\Power BI Desktop SSRS

 

Ignat Vilesov,

Software Engineer

 

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

View solution in original post

2 REPLIES 2
v-viig
Community Champion
Community Champion

To clear cache of Power BI Desktop you should remove everything from these directories:

  • C:\Users\%username%\AppData\Local\Microsoft\Power BI Desktop
  • C:\Users\%username%\Microsoft\Power BI Desktop Store App
  • C:\Users\%username%\AppData\Local\Microsoft\Power BI Desktop SSRS

 

Ignat Vilesov,

Software Engineer

 

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

Anonymous
Not applicable

@v-viig Thank you!

Helpful resources

Announcements
March PBI video - carousel

Power BI Monthly Update - March 2025

Check out the March 2025 Power BI update to learn about new features.

March2025 Carousel

Fabric Community Update - March 2025

Find out what's new and trending in the Fabric community.

Top Solution Authors