Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! It's time to submit your entry. Live now!

Reply
Anonymous
Not applicable

image by cloudscope - clean cache

Regarding the "Image by Cloudscope" custom visual.

How can I clean its cache?

If I alter an image, PBI desktop does not understand the update. Sometimes that takes hours or even days.

Also similar behaviour if you upload to the service/web url.

The option in PBI desktop > File > Options and settings > Options > Data Load > Clear cache, does not work.

1 ACCEPTED SOLUTION
v-viig
Community Champion
Community Champion

To clear cache of Power BI Desktop you should remove everything from these directories:

  • C:\Users\%username%\AppData\Local\Microsoft\Power BI Desktop
  • C:\Users\%username%\Microsoft\Power BI Desktop Store App
  • C:\Users\%username%\AppData\Local\Microsoft\Power BI Desktop SSRS

 

Ignat Vilesov,

Software Engineer

 

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

View solution in original post

2 REPLIES 2
v-viig
Community Champion
Community Champion

To clear cache of Power BI Desktop you should remove everything from these directories:

  • C:\Users\%username%\AppData\Local\Microsoft\Power BI Desktop
  • C:\Users\%username%\Microsoft\Power BI Desktop Store App
  • C:\Users\%username%\AppData\Local\Microsoft\Power BI Desktop SSRS

 

Ignat Vilesov,

Software Engineer

 

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

Anonymous
Not applicable

@v-viig Thank you!

Helpful resources

Announcements
December 2025 Power BI Update Carousel

Power BI Monthly Update - December 2025

Check out the December 2025 Power BI Holiday Recap!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.

Top Solution Authors