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Felipalestra09
New Member

Mapa / Visuais

ID da atividade: 8fe41e36-fa71-4685-a2f4-528603b18861
Solicitar ID: e4ef7fff-ea6c-dcc3-abeb-019f59a3c38a
ID de correlação: df784486-e4a7-1351-5460-15f97825b7ad
Hora: Fri Aug 15 2025 15:43:59 GMT-0300 (Horário Padrão de Brasília)
Versão do serviço: 13.0.26414.36
Versão do Cliente: 2507.4.25234-train
Cluster URI: https://wabi-brazil-south-b-primary-redirect.analysis.windows.net/

 

Felipalestra09_0-1755284147442.png

 

Estou com este problema e não estou conseguindo resolver, alguém pode me ajudar?

1 REPLY 1
jaineshp
Memorable Member
Memorable Member

Hey @Felipalestra09,

Based on your error, this is likely a permissions issue with map visuals. Try these steps:

1. Verify License

  • Check you have Power BI Pro (free licenses restrict map features)

2. Admin Settings

  • Admin Portal > Tenant settings > Integration settings
  • Enable "Use Map and Filled Map visuals"

3. Clear Browser Cache

  • Clear cache for app.powerbi.com
  • Try incognito mode or different browser

4. Regional Settings

  • File > Options > Regional Settings
  • Ensure locale matches your location (Brazil South)

5. Firewall Whitelist

  • Check with IT that these are allowed:
    • *.analysis.windows.net
    • *.powerbi.com
    • *.mapbox.com

6. Re-add Visual

  • Delete map visual > Save > Refresh > Add new map

7. Data Privacy

  • File > Options > Data source settings
  • Set Privacy Level to "Organizational"

If nothing works, raise a Microsoft support ticket with Activity ID: 8fe41e36-fa71-4685-a2f4-528603b18861

 

Fixed? ✓ Mark it • Share it • Help others!


Best Regards,
Jainesh Poojara | Power BI Developer

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