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Felipalestra09's avatar
Felipalestra09
New Member
1 year ago

Mapa / Visuais

ID da atividade: 8fe41e36-fa71-4685-a2f4-528603b18861
Solicitar ID: e4ef7fff-ea6c-dcc3-abeb-019f59a3c38a
ID de correlação: df784486-e4a7-1351-5460-15f97825b7ad
Hora: Fri Aug 15 2025 15:43:59 GMT-0300 (Horário Padrão de Brasília)
Versão do serviço: 13.0.26414.36
Versão do Cliente: 2507.4.25234-train
Cluster URI: https://wabi-brazil-south-b-primary-redirect.analysis.windows.net/

 

 

Estou com este problema e não estou conseguindo resolver, alguém pode me ajudar?

1 Reply

  • jaineshp's avatar
    jaineshp
    Memorable Member

    Hey Felipalestra09,

    Based on your error, this is likely a permissions issue with map visuals. Try these steps:

    1. Verify License

    • Check you have Power BI Pro (free licenses restrict map features)

    2. Admin Settings

    • Admin Portal > Tenant settings > Integration settings
    • Enable "Use Map and Filled Map visuals"

    3. Clear Browser Cache

    • Clear cache for app.powerbi.com
    • Try incognito mode or different browser

    4. Regional Settings

    • File > Options > Regional Settings
    • Ensure locale matches your location (Brazil South)

    5. Firewall Whitelist

    • Check with IT that these are allowed:
      • *.analysis.windows.net
      • *.powerbi.com
      • *.mapbox.com

    6. Re-add Visual

    • Delete map visual > Save > Refresh > Add new map

    7. Data Privacy

    • File > Options > Data source settings
    • Set Privacy Level to "Organizational"

    If nothing works, raise a Microsoft support ticket with Activity ID: 8fe41e36-fa71-4685-a2f4-528603b18861

     

    Fixed? ✓ Mark it • Share it • Help others!


    Best Regards,
    Jainesh Poojara | Power BI Developer