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martyn_evans
Regular Visitor

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‎04-29-2020 02:12 AM

I just uploaded an new report from the desktop to the web service, and want to make edits in the web service. Always have been able to but this time i get a grey screen overlay (not the blocked out area i added to cover data) on the report after selecting save, and then nothing happens.

Screen Shot 2020-04-29 at 9.08.51 PM.png

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GilbertQ
Super User
Super User

‎04-29-2020 05:56 PM
I have never seen that before.

What happens if you clear your browser of all the cache?




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martyn_evans
Regular Visitor
In response to GilbertQ

‎04-29-2020 08:00 PM

I tried 2 browsers and 2 computers after clearing cache on all.

 

Could my report be corrupted or the data set? Maybe i should try and build a new one to start fresh.

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GilbertQ
Super User
Super User
In response to martyn_evans

‎04-29-2020 09:24 PM
It could be that the report is corrupt!




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V-lianl-msft
Community Support
Community Support
In response to GilbertQ

‎04-29-2020 07:13 PM

Hi @martyn_evans ,

 

Sorry, I can't reproduce your issue.

If you have Pro account you could try to create a support ticket.

 

Best Regards,
Liang
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