the usage metric is outdated

[homboy27]

Below is the message I see in my usage metric report. That data is almost a month old. How can I get the usage metrics to show me last 30 or 90 days usage view?

[v-pnaroju-msft · Accepted solution]

Hi homboy27,

We are following up to see if what we shared solved your issue. If you need more support, please reach out to the Microsoft Fabric community.

Thank you.

[v-pnaroju-msft]

Hi homboy27,

We would like to follow up and see whether the details we shared have resolved your problem.
If you need any more assistance, please feel free to connect with the Microsoft Fabric community.

Thank you.

[v-pnaroju-msft]

Hi homboy27,

Thank you for the update.

Kindly click on the Power BI settings located under Resources and Extensions, as shown in the image you have attached. Next, please switch to the Semantic Models tab. Under this tab, you will find the Usage Metrics Report semantic model.

For your reference, please find the screenshot attached below:

We hope that the information provided will help resolve the issue. Should you have any further queries, please do not hesitate to contact the Microsoft Fabric community.

Thank you.

[v-pnaroju-msft]

Thankyou, @FBergamaschi, @aj1973, for your response.

Hi homboy27,

We sincerely appreciate your inquiry on the Microsoft Fabric Community Forum.

As per my understanding, the message "Usage data is outdated" appears because the usage metrics report dataset has not been refreshed since 7/12/2025. This issue may arise due to expired or missing credentials, a disabled or failed scheduled refresh, or changes in ownership or permissions within the workspace.

Kindly follow the steps outlined below, which may help to resolve the issue:

1. Reconfigure the dataset credentials by selecting OAuth2 and signing in with your organisational account under the data source credentials in the dataset settings.
2. Check for any refresh errors in the refresh history.
3. Switch to the Modern Usage Metrics (Preview), as Microsoft now supports a modern usage metrics report with enhanced visuals and improved reliability.

Please refer to the below link and attached screenshot to troubleshoot refresh issues:
Monitor usage metrics in workspaces (preview) - Power BI | Microsoft Learn

Additionally, please find below some useful links for your reference:
Monitor report usage metrics - Power BI | Microsoft Learn
Monitor usage metrics in workspaces (preview) - Power BI | Microsoft Learn

We hope that the information provided will assist you in resolving the issue. Should you have any further queries, please do not hesitate to reach out to the Microsoft Fabric community.

Thank you.

[homboy27]

see below, when i click on setting, below are my options. I dont have an option as indicated in your link above. 

[aj1973]

Hi @homboy27 

Generally speaking the usage metric report in power bi is not always accurate due to many factors.

https://learn.microsoft.com/en-us/power-bi/collaborate-share/service-usage-metrics

In your case you will need to delete the dataset attached to that report a generate a new one.

All said for better usage metric reporting it is recommended to create your own Audit Log Report using Rest APIs and that could exceed last 90 days of data activities. here is an example 

https://app.powerbi.com/view?r=eyJrIjoiZjZmMzI2MzQtZDI1Zi00OTFhLWJlZDQtZDNhYTY5YzAwYzczIiwidCI6IjY4Y...

[homboy27]

@aj1973 - How do i delete the dateset attached and generate a new report? and how do I create my own audit log report?

[aj1973]

Here is all you can know about the New report version which is still in preview 

https://learn.microsoft.com/en-us/power-bi/collaborate-share/service-modern-usage-metrics

Creating your own audit log report is a bit long process but once it has been put in place it would last for ever. For it you need a machine or server where to extract and store the metadata in CSV or JSON format using Power BI Rest APIs and then build you report.

Here is some videos that could help understand how to build it

Building a Power BI Admin View [Part 1]: Connecting to Data from the REST API - YouTube

Building a Power BI Admin View [Part 2]: Obtaining a Refreshable Access Token - YouTube

Building a Power BI Admin View [Part 3]: User Activity Data! - YouTube

Building a Power BI Admin View [Part 4]: Visualizing the Data! - YouTube

[homboy27]

where do i check refresh history?

[FBergamaschi]

It seems that there was an error in refreshing the report. Please can you check the refresh history and see why it failed? Maybe credentials issue?

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Francesco Bergamaschi

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