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AndrewPF
Helper V
Helper V

report showing in workspace but not in app

I have a workspace and an associated app. In the workspace, there are nine reports, however, only eight of these appear in the app. As far as I can see, the settings on every report are identical. I think of no reason why this is happening. Has anyone had this problem before?

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Burningsuit
Resident Rockstar
Resident Rockstar

Hi @AndrewPF 

Check the settings via "Update App",  on the (3) Audience tab, move your mouse over the navigation items on the left hand side, you see the Eye Icon pop up for each navigation item. 

Burningsuit_0-1671020123657.png

 

 

You'll need to check the eye symbol is "open" on the Report for each Audience you have created. 

Once you've published an App, adding any content to it is added with the view turned off for all Audiences, you have to turn the new content on for whichever Audience is appropriate.

Hope this helps

Stuart

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4 REPLIES 4
DAX99
Frequent Visitor

Hi @Burningsuit , I can't tell you how much this helped me!!  I had been having the same issue where my new reports were not moving to the App (and even some that had already existing in the App suddenly disappearing when I Updated the App).   I had been researching this issue for hours and just ran across this post and your response.  Can't thank you enough!

TobyNo7
New Member

Thanks Stuart... saved me some frustration 🙂

AndrewPF
Helper V
Helper V

Thank you Stuart.  I had clearly deselected it in error at some point in the past, but it's sorted now. 

Burningsuit
Resident Rockstar
Resident Rockstar

Hi @AndrewPF 

Check the settings via "Update App",  on the (3) Audience tab, move your mouse over the navigation items on the left hand side, you see the Eye Icon pop up for each navigation item. 

Burningsuit_0-1671020123657.png

 

 

You'll need to check the eye symbol is "open" on the Report for each Audience you have created. 

Once you've published an App, adding any content to it is added with the view turned off for all Audiences, you have to turn the new content on for whichever Audience is appropriate.

Hope this helps

Stuart

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