refresh issues - display last refresh time not updating/out of sync?

[joris]

Hi, 

I have a dashboard with a live connection to a multidimensional cube. When I look at the data set it shows me the last time it refreshed.

However, on the dashboard, it shows a different date, which corresponds to the last time I made some changes/published the report. 

I have another report that imports data from a SQL table that does not have this issue, meaning the most recent refresh date/time of the dataset is in sync with the one on the dashboard. 

What could be causing this?

Joris

[Anonymous]

Hi @joris,

Does these data updated? If your data hasn't been changed, dashboard tiles may stay there without refresh.

In addition, have you update on original visualization ? If this is a case, modifies on original visualization not effect on pinned tiles. It also not follow update operations.

• If the original visualization used to create the tile changes, the tile doesn't change. For example, if you pinned a line chart from a report and then you change the line chart to a bar chart, the dashboard tile continues to show a line chart. The data refreshes, but the visualization type does not.

BTW, you can also take a look at below link which told the refresh issues:

Troubleshooting refresh scenarios

Regards,

Xiaoxin Sheng