power bi pro trial not working

[ladajovanovic]

I have enabled 60 days free trial for Pro plan. I see in my workspace that the licence is PRO. However, I am not able to use pro features, such as import excel files, or make connections. Is there an issue with my trial? 

[v-nmadadi-msft]

Hi @ladajovanovic ,

Can you please confirm whether you have resolved issue. If yes, you are welcome to share your workaround and mark it as a solution so that other users can benefit as well. This will be helpful for other community members who have similar problems to solve it faster. 

If we don’t hear back, we’ll go ahead and close this thread.Should you need further assistance in the future, we encourage you to reach out via the Microsoft Fabric Community Forum and create a new thread. We’ll be happy to help.

Thank you

[v-nmadadi-msft]

Hi @ladajovanovic ,

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution otherwise please provide more details so we can look into it. This will be helpful for other community members who have similar problems to solve it faster.

Thank you.

[ladajovanovic]

Hi, I am using Poiwer BI service. When I click on my profile icon, I see this: 

When I go into my workspace, I see this: 

I am confused because I am not able to import a file from excel, or SCV, and I am not able to make a connection with my google sheets. Thank you!

[v-nmadadi-msft · Accepted solution]

Hi @ladajovanovic ,
Thanks for reaching out to the Microsoft fabric community forum.

Please share the exact error message you are receiving when trying to import the Excel file, as the image you provided does not show any visible issues with your License. Based on the error you are recieving we will try to look for any possible troubleshooting steps.

If you find this post helpful, please mark it as an "Accept as Solution" and consider giving a KUDOS. Feel free to reach out if you need further assistance.
Thank you

[Cookistador]

Are you sure that the features have been enabled in the admin portal?

Are you able to open a report publish in another workspace than my workspace?

If it is the case, you have a pro licence, and the features are just disabled