power bi dashboard image does not load

[ushah763]

I created a POwer BI dashboard with an image tile. The content of the tile point this image URL 

http://lxfpaapp02.corp.equinix.com:5001/assets/images/people-based-marketing.jpg?v=1539376175180

and a power BI report. but the image deosn't load for anyone and they get this message

[fabyx]

Hi everyone,

I’m facing an issue with exporting Power BI reports. My reports include Base64 images, which display correctly in the embedded report on my web app. However, when I try to export the report page as an IMAGE or PDF, the Base64 images do not appear in the exported file. example below

Has anyone encountered this issue before? Is there a workaround or a solution to ensure these images appear in the exported files?

Thanks in advance for your help!

Regards

Fab

[v-piga-msft · Accepted solution]

Hi @ushah763,

By my tests, I'm afraid your issue my caused by the image URL. I cannot have access to the image with the URL you shared.

Please check if you have the wrong image URL.

In addition, you could have a test with the URL below with creating an image URL.

https://iihnordic.com/wp-content/uploads/PowerBI-Yellow1.jpg

Best Regards,

Cherry

[ushah763]

Your test worked, it definately is my file.

I am wondering if I will run into the same problem if i save it on on sharepoint online?

[GilbertQ]

Hi there,

Could it be due to being accessed on port 5001

Could you try having the image on port 80 or 443?