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ushah763
Helper I
Helper I

power bi dashboard image does not load

I created a POwer BI dashboard with an image tile. The content of the tile point this image URL 

http://lxfpaapp02.corp.equinix.com:5001/assets/images/people-based-marketing.jpg?v=1539376175180

 

and a power BI report. but the image deosn't load for anyone and they get this message

 

dash-error.png

1 ACCEPTED SOLUTION
v-piga-msft
Resident Rockstar
Resident Rockstar

Hi @ushah763,

 

By my tests, I'm afraid your issue my caused by the image URL. I cannot have access to the image with the URL you shared.

 

Please check if you have the wrong image URL.

 

In addition, you could have a test with the URL below with creating an image URL.

 

https://iihnordic.com/wp-content/uploads/PowerBI-Yellow1.jpg

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

4 REPLIES 4
fabyx
Frequent Visitor

Hi everyone,

I’m facing an issue with exporting Power BI reports. My reports include Base64 images, which display correctly in the embedded report on my web app. However, when I try to export the report page as an IMAGE or PDF, the Base64 images do not appear in the exported file. example below

fabyx_0-1732781727884.png

Has anyone encountered this issue before? Is there a workaround or a solution to ensure these images appear in the exported files?

Thanks in advance for your help!

Regards

Fab






v-piga-msft
Resident Rockstar
Resident Rockstar

Hi @ushah763,

 

By my tests, I'm afraid your issue my caused by the image URL. I cannot have access to the image with the URL you shared.

 

Please check if you have the wrong image URL.

 

In addition, you could have a test with the URL below with creating an image URL.

 

https://iihnordic.com/wp-content/uploads/PowerBI-Yellow1.jpg

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Your test worked, it definately is my file.

I am wondering if I will run into the same problem if i save it on on sharepoint online?

GilbertQ
Super User
Super User

Hi there,

Could it be due to being accessed on port 5001

Could you try having the image on port 80 or 443?




Did I answer your question? Mark my post as a solution!

Proud to be a Super User!







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