on premise data gateway

[Anonymous]

Hi,

i set up an on-premise gateway in personal mode.

the sync failed per scheduled refresh: DM_GWPipeline_Gateway_DataSourceAccessError","parameters":{},"details":[],"exceptionCulprit DataTable Name

If i click manually referesh in https://app.powerbi.com/ the refresh works fine.

How can i fix the scheduled refresh?

Regards

[v-zhenbw-msft]

Hi @Anonymous ,

Click the Refresh Now button on the data set (not the report page) manually.

If you can refresh manually, but scheduled refresh fails, I would recommend updating or reinstalling the Gateway.

Or maybe you can refer this thread,

https://community.powerbi.com/t5/Service/Refresh-Failed-Internal-Service-Error/td-p/381780

Best regards,

Community Support Team _ zhenbw

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[RakeshSinghr]

Is your laptop/computer/server that the gateway is connecting to switched on at the time of scheduled refresh?

[Anonymous]

Yes, a refresh through Destop had also worked.