error defining snowflake channel in on-premise gateway

[adegrno]

Hello,

I am able to connect to snowflake using the built-in snowflake connector and retrieve data from the database in Power BI desktop. But I am not able to define the same channel in our on-premise gateway (gatewayVersion : 3000.154.3) using the same input - I keep getting a message that the credentials are not valid (but obviously they are). Any suggestions?

[skygold16]

In my experience, this is more of a networking issue.  Your desktop to snowflake might be going to through a different proxy however your gateway request going via a different channel. You can enable to detail loging on the gateway machine that should show some more details.

You can refer: 

https://learn.microsoft.com/en-us/data-integration/gateway/service-gateway-tshoot#collect-logs-from-...

[adegrno]

Thx for yr input, reason for error was as basic as GW ip not being in the Whitelist. GW IP now included and channel up and running.