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Advocate II
Advocate II

error defining snowflake channel in on-premise gateway



I am able to connect to snowflake using the built-in snowflake connector and retrieve data from the database in Power BI desktop. But I am not able to define the same channel in our on-premise gateway (gatewayVersion : 3000.154.3) using the same input - I keep getting a message that the credentials are not valid (but obviously they are). Any suggestions?

Helper II
Helper II

In my experience, this is more of a networking issue.  Your desktop to snowflake might be going to through a different proxy however your gateway request going via a different channel. You can enable to detail loging on the gateway machine that should show some more details.


You can refer:


Thx for yr input, reason for error was as basic as GW ip not being in the Whitelist. GW IP now included and channel up and running.

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