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Anonymous
Not applicable

error data refresh

Hello,

 

My report published in my workspace is failing when I am not connected to my laptop. The datasource is PostgreSQL trough an ODBC driver.

 

Thank you

1 ACCEPTED SOLUTION
ibarrau
Super User
Super User

Hi. If your database is hosted on a local environment, then you need a Gateway installed somewhere that must be turned on during the scheduled refresh.

The best practice would be installing the gateway in a VM with network conectivity to the db and workng 24 hours a day. That way you can schedule refresh any time without using your personal laptop.

I hope that helps,


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

LaDataWeb Blog

View solution in original post

1 REPLY 1
ibarrau
Super User
Super User

Hi. If your database is hosted on a local environment, then you need a Gateway installed somewhere that must be turned on during the scheduled refresh.

The best practice would be installing the gateway in a VM with network conectivity to the db and workng 24 hours a day. That way you can schedule refresh any time without using your personal laptop.

I hope that helps,


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

LaDataWeb Blog

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