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Anonymous
Not applicable

error data refresh

‎06-07-2022 05:09 AM

Hello,

 

My report published in my workspace is failing when I am not connected to my laptop. The datasource is PostgreSQL trough an ODBC driver.

 

Thank you

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ibarrau
Super User
Super User

‎06-07-2022 05:13 AM

Hi. If your database is hosted on a local environment, then you need a Gateway installed somewhere that must be turned on during the scheduled refresh.

The best practice would be installing the gateway in a VM with network conectivity to the db and workng 24 hours a day. That way you can schedule refresh any time without using your personal laptop.

I hope that helps,


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

LaDataWeb Blog

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Message 2 of 2
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1 REPLY 1
ibarrau
Super User
Super User

‎06-07-2022 05:13 AM

Hi. If your database is hosted on a local environment, then you need a Gateway installed somewhere that must be turned on during the scheduled refresh.

The best practice would be installing the gateway in a VM with network conectivity to the db and workng 24 hours a day. That way you can schedule refresh any time without using your personal laptop.

I hope that helps,


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

LaDataWeb Blog

Message 2 of 2
432 Views
0

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