Solved: Re: error data refresh

Anonymous · ‎06-07-2022

Hello,

My report published in my workspace is failing when I am not connected to my laptop. The datasource is PostgreSQL trough an ODBC driver.

Thank you

ibarrau · ‎06-07-2022

Hi. If your database is hosted on a local environment, then you need a Gateway installed somewhere that must be turned on during the scheduled refresh.

The best practice would be installing the gateway in a VM with network conectivity to the db and workng 24 hours a day. That way you can schedule refresh any time without using your personal laptop.

I hope that helps,

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

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