data source Extension is missing credentials and cannot be accessed

[gasmioumaima]

Everything works fine in Power BI Desktop. However, in the Power BI service and report server, I encounter an error stating "The data source extension does not have any credentials and is not accessible". I tried to verify the credentials, which are the same as those used in Power BI Desktop, but they are being rejected by the Power BI service.

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[Sa_11]

Use the following this should work.

1. Reconfigure Data Source Credentials:
• Go to the Power BI Service (app.powerbi.com).
• Navigate to the workspace where your report is published.
• Click on the Datasets tab.
• Find the dataset related to your report and click on the ellipsis (…) next to it.
• Select Settings.
• Under Data source credentials, click on Edit credentials.
• Provide the necessary authentication details and save.
2. Data Gateway Configuration:
• If your data source is on-premises, ensure that the On-premises Data Gateway is properly installed and configured.
• In the Power BI Service, go to the Manage Gateways section under the Settings menu.
• Check that the data gateway is online and properly mapped to your dataset.