couldn't load data for this visual - Gateway Issue

[jasgun]

Hi,

I have an online report that I'm recently gettting the following error : couldn't load data for this visual -

There is a data source access error. Please contact the gateway administror.

The visual works fine on the Desktop version, so must be down to the Gateway.

The data source is a direct query, that report views from an SQL database.

The strange thing is there are other PBI reports working fine, thats off views in the same SQL database and the same gateway.

Any ideas??

Thanks

[Seth_C_Bauer]

@jasgun Check the gateway logs, click through the dataset/source to see if any errors surface. Check the gateway for any error logs. Make sure that you are on the most recent gateway. (I just had to update a gateway as it was throwing errors that it was out of date.)