Solved: almost done loop

wclemente · ‎05-01-2017

I cannot access any of the dashboards in Power BI. I can see an "Almost done" message that is displayed for more than 1 hour. I can access it though using a mobile phone so it just doesnt work in laptops and desktops. Eveyone else in the company can access the same dashboards using the same login ID and password so it seems to be an isolated issue. I tried to clear the cache in my browser, tried different browsers and tried using my home computer with no success.

v-ljerr-msft · ‎05-03-2017

Hi @wclemente,

Eveyone else in the company can access the same dashboards using the same login ID and password so it seems to be an isolated issue.

Yes, this issue seems to be an isolated issue.

As we are not able to reproduce this issue on our environment, I would suggest you create a support ticket on Power BI Support for better assistance on this issue.

Regards

View solution in original post

v-ljerr-msft · ‎05-03-2017

Hi @wclemente,

Eveyone else in the company can access the same dashboards using the same login ID and password so it seems to be an isolated issue.

Yes, this issue seems to be an isolated issue.

As we are not able to reproduce this issue on our environment, I would suggest you create a support ticket on Power BI Support for better assistance on this issue.

Regards