Zoom slider stops working when reports are published

[fuser-yan]

I have several trend line graphs with zoom slider on the y-axis. Everything works on the desktop version of PowerBI but nothing seems to work after the reports are published.

Further, I tried a number of things that claim to fix the zoom slider not responding problem, some graphs respond to them while others do not. They are almost identical graphs (copy pasted with the data swapped)

1. turn off yaxis range, set to auto

2. turn off constant line

3. turn off data label

Working in local version:

Not working in published version in app.powerbi.com

[v-xianjtan-msft]

Hi all,

The issue still persists with the 12.1 train. 

There is no estimated time for resolution, the PG team is working on it. I'll keep you updated here if there's any new news.

Thank you for your understanding.

Best Regards,
Jarvis Tang
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[DataIsGreat]

@v-xianjtan-msft thank you for your message in October. Is mid-January still the anticipated timescale for this fix? I will be publishing a Power BI report externally next week (so need the markers for the line graph to be accessible for colour-blind people) - wondering if the zoom sliders will be back working?

[v-xianjtan-msft]

Hi @DataIsGreat 

Yes, the expected fix is still mid-January. I'll update here once there are new changes.

Thank you for your understanding.

Best Regards,
Jarvis Tang
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[v-xianjtan-msft]

Hi @fuser-yan 

This issue has been submitted internally. ETA for fix is 12.1 Train (12/10). Please be patient to wait for fixing. If there is any news, I will update it here.

Here's the survey from the PG team:

User experience:

Value-axis (Vertical/Y axis) zoom controls may not work correctly for line-charts (or its varieties, such as area chart or starcked area chart) if,
- markers are enabled (most common case)
- stacked totals are enabled (for stacked chart variety)
- anomaly markers enabled.

Workaround:

None - Users can remove configurations that cause the issue. (Disable line markers/ or stacked totals/ or anomaly markers)

Best Regards,
Jarvis Tang
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[v-xianjtan-msft]

Hi all,

The planned fix in version 12.1 has been delayed until mid-January 2025, please be patient and I will update here if there is any new news.

Thank you for your understanding.

Best Regards,
Jarvis Tang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[rnelson]

Replying to note that we are having the same issue.  We'll be looking for the 12.1 Train (12/10) update to hopefully resolve the issue.  

[lbendlin]

If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .