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ro1
Frequent Visitor

Workspace Apps Not Working

In the Power BI Service, I am not able to update workspace apps or view any created apps. I am not sure when this problem started. I first noticed it this week. When I click Update app, it will appear that it is loading for a few seconds then take me back to the workspace. When I click on an App, it will take me to the app but the report pages are completely blank. I can see the left navigation and the audiences bar. Please help!

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi @ro1 ,

 

Please try to clear your browser cache and cookies, then try accessing the workspace apps again.  Or you may try using a different browser or an incognito/private browsing window to see if the issue persists.

 

You may aslo check If your reports are based on particularly large datasets or complex calculations, they may take longer to load. Consider optimizing your reports for better performance.

 

Best regards.
Community Support Team_Caitlyn

View solution in original post

2 REPLIES 2
Anonymous
Not applicable

Hi @ro1 ,

 

Please try to clear your browser cache and cookies, then try accessing the workspace apps again.  Or you may try using a different browser or an incognito/private browsing window to see if the issue persists.

 

You may aslo check If your reports are based on particularly large datasets or complex calculations, they may take longer to load. Consider optimizing your reports for better performance.

 

Best regards.
Community Support Team_Caitlyn

ro1
Frequent Visitor

Clearing the browser cache and cookies worked for me. Thank you!

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