Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We're having trouble loading usage metrics right now.
07-14-2017
05:47 AM
Hi,
we are using PowerBI Pro Trial version. We wanted to try Usage Metrics Report but we receive an error:
Something went wrong
We're having trouble loading usage metrics right now.
Please try again later or contact support. If you contact support, please provide these details.
Please try again later or contact support. If you contact support, please provide these details.
Technical details:
Activity ID98407b49-40e4-98c9-baa1-ea4c62e19e5b
TimeFri Jul 14 2017 14:38:22 GMT+0200 (Central Europe Daylight Time)
Correlation IDba83f61e-25c7-6a27-f867-c14b71cf3c11
Version13.0.1877.175
Cluster URI
This error occured month ago already.
Best regards
3 REPLIES 3
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-16-2017
07:31 PM
@fammco,
I am not able to reproduce your issue. Does the above issue occur in all dashboards/reports or a specific dashboard/report? Please use fiddler to monitor what happened in the background, and post fiddler trace log here.
Regards,
Lydia
Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-17-2017
02:41 AM
Thank you for your reply. Today I was able to load metrics from Workspaces/Reports but I still get an error message if I want to load metrics for a specific Workspaces/Dashboard.
I am sending printscreen where I am getting this error.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-18-2017
02:01 AM
@fammco,
Please help to post fiddler trace log here.
Regards,
Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources
Announcements
Join us at the Microsoft Fabric Community Conference
March 31 - April 2, 2025, in Las Vegas, Nevada. Use code MSCUST for a $150 discount!
Power BI Monthly Update - February 2025
Check out the February 2025 Power BI update to learn about new features.

Recommendations
Subject | Author | Posted | |
---|---|---|---|
10-27-2022 01:11 AM | |||
10-16-2024 05:56 AM | |||
02-28-2024 04:23 AM | |||
08-02-2024 07:55 AM | |||
10-09-2024 04:13 PM |
Top Solution Authors (Last Month)
User | Count |
---|---|
47 | |
32 | |
31 | |
26 | |
23 |
Top Kudoed Authors (Last Month)
User | Count |
---|---|
40 | |
33 | |
19 | |
18 | |
15 |