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Anonymous
Not applicable

Visuals not displaying correctly.

We have a barchart which is displaying correctly on the desktop but when published to the service the axis and lines are un-aligned.Capture.PNG

Has anyone else come across this.

 

Thanks

4 REPLIES 4
Icey
Community Support
Community Support

Hi @Anonymous ,

 

I reproduced your issue after doing this: Y axis -> turn on "Show Secondary" -> Start : change from "Auto" to "0" -> turn off "Show secondary" directly.

show secondary y-axis.gif

 

Then, save and publish to Power BI Service. The bar chart shows like yours:

service.PNG

 

And in edit view, I find that although "show secondary" is turned off, the start value of secondary is set as 0.

service2.PNG

 

So, the workaround is that before you turn off "show secondary", set the start value to "Auto".

 

In addition, if you have met this issue without doing the above operations and you are a pro user, it is suggested to create a support ticket to get further help. 

Support Ticket.gif

 

 

Best Regards,

Icey

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous
Not applicable

Thanks everyone.  Ill try the above and raise a support ticket.

 

 

Icey
Community Support
Community Support

Hi @Anonymous ,

 

Please let us know if this problem has been solved.

 

 

Best Regards,

Icey

Anonymous
Not applicable

Having exactly same issue. Noticed in last couple of days. Suspect change in MS App Service somewhere, but would like confirmation.

https://community.powerbi.com/t5/Service/Visuals-not-display-correctly-in-app-service/m-p/1091258#M9...

 

I'll will watch your post also. 

 

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