View problem for embedded dashboards

[trudigital]

This issue started happening about 2 weeks ago now. Basically when embedding a report via an iframe it's forcing the viewport to be very slim and is NO LONGER fitting to screen. No code changes on our end, so we know it has something to do with useragent and/or view port with the PowerBI viewer.

Let's start with a basic PowerBI dashboard:

https://app.powerbi.com/view?r=eyJrIjoiZDZlYmM1ZTQtYTBkZi00OGYzLThiNmUtMDU5Nzc0NDVjNTIyIiwidCI6IjNkO...

This is how it looks on any desktop browser:

Looks great! No problems there.

Embed this on an HTML doc:

<iframe src="https://app.powerbi.com/view?r=eyJrIjoiZDZlYmM1ZTQtYTBkZi00OGYzLThiNmUtMDU5Nzc0NDVjNTIyIiwidCI6IjNkO..." frameborder="0" scrolling="no" width="1920" height="1080" seamless allowfullscreen="true"></iframe>

and then load it up on any android media box:

Boom -- there's the problem. It's forcing half height for some reason and it didnt' do this ~2 weeks ago.

We've also tried forcing the useragent, no change. Any help or guidance is greatly appreciated.

[trudigital · Accepted solution]

As of this morning, we have confirmed this issue to be resolved. We don't know how or why, but we are grateful it is working again. Thanks to who ever fixed it.

[Anonymous]

Hi @trudigital,

I can't reproduce your issue. I test on my reports and yours embedded code, both of them works well and haven't faced the display issue.

I think it may related to azure data service, where are you data host on and which site your embed iframe code?

Regards,

Xiaoxin Sheng

[trudigital]

Any update on this?

[trudigital]

What device did you try it on?

It works as expected on your computer browser. I'm saying when you send it to an Android tablet (viewing the html file w/iframe) it's getting cut in half.