Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago
Solved

Users cannot access the dashboard

Hi ,
This is an urgent issue I have now. Please let me know what I can do.

 

I have two Workspaces having one dashboard respectively. Both the dashboards are having the same dataset.

 

My WorkSpace -> dashboard1 (dataset1)

Workspace2 -> dashboard2 (dataset1)

 

When i share the dashboards to respective users. The shared users in the dashboard2 cannot open the dashboard. 

 

Can anyone help me with it ? The dataset is origined from MyWorkspace. I dont want Users of dashboard2 to see the report of dashoard1 in MyWorkspace.

 

 

  • Icey's avatar
    Icey
    6 years ago

    Hi Anonymous ,

     

    Glad to hear the issue is gone. Please accept your reply as the solution. Your contribution is highly appreciated.

     

    In addition, you can share the dashboard separately. Steps are as follows:

    1. Share the dashboard to someone.

     

    2. After sharing, go to "Access" page -> "Manage permission".

     

    3. Click the report and it will turn to report access/permission page. Remove the access of report. Then, the user can only have access to your dashboard but not to your report.

     

     

    Best Regards,

    Icey

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

3 Replies

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi venal ,
      Thanks for the reply. Even after removing access and resharing the dashboard, the user was not a part of the access as the dataset was orgin from another dashboard. So for Dataset I have enabled access to the users and the issue resolved.

      • Icey's avatar
        Icey
        Community Support

        Hi Anonymous ,

         

        Glad to hear the issue is gone. Please accept your reply as the solution. Your contribution is highly appreciated.

         

        In addition, you can share the dashboard separately. Steps are as follows:

        1. Share the dashboard to someone.

         

        2. After sharing, go to "Access" page -> "Manage permission".

         

        3. Click the report and it will turn to report access/permission page. Remove the access of report. Then, the user can only have access to your dashboard but not to your report.

         

         

        Best Regards,

        Icey

         

        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.