Users authorized to access App get 'Can't load model' error message

[Anonymous]

Hi all,

My organization consumes an App which consists of a single report which is hosted from a single ("Pro") workspace.

Users who are only authorized to consume/connect to the app get the following error message (in Dutch):

Users who are also authorized to access the Workspace can access the report just fine. 

It does not appear that Power BI service for the EU region is down.

Any ideas?

To be sure, this issue concerns users authorized via an Azure AD O365 group and users who are directly authorized to access the App.

All users have a Pro-license.

[Anonymous · Accepted solution]

The cause of the issue was the "interface between keyboard and screen". A poorly defined role in the RLS-screen caused it.

This topic can be closed.

[arvindsingh802]

Please make sure you have enabled in App permission section

If this post helps, then please consider Accept it as the solution and give it a thumbs up

[Anonymous]

Hello Arvind,

Thanks for the suggestion! We have unchecked that option due to the sensitive nature of the underlying data. I have tested your suggestion, but it has not fixed the issue.