User group cannot be found inside Security setting

[RoyCalex]

Hi, 

I am using role security widely to let users to have different filters , then assign users to different groups.

However the group created inside the Microsoft admin center cannot be found or added to the role security.

By the way ,the group can be found when I assign the access right to the whole work space, I believe the setting of the role is correct.

Can anyone suggest or help what I can do? 

[jaweher899 · Accepted solution]

Here are a few things you can check to resolve this issue:

1. Ensure that the groups are properly synced to the Azure Active Directory.

2. Check the group membership, and make sure that the users you want to assign to the group are listed as members.

3. Ensure that the email addresses of the users in the group match their email addresses in Power BI.

4. Try creating a new group in the Microsoft admin center and see if that group can be added to the role security in Power BI.