URL reverting to https://app.powerbi.com/ instead of full report URL

[Anonymous]

If I copy my report URL and paste into chrome, something like this:

https://app.powerbi.com/groups/me/reports/[my report info here]/ReportSection[more info here]

It will look like it is loading for a second or two and then "refresh" to just

https://app.powerbi.com/

Only seems to be occuring on one of the machines I access this report with. It loaded once and then I tried to refresh to see if it would stay and it reverted to https://app.powerbi.com/ again. 

I've tried all the basics:

-Restart machine

-log out and back into Service

-navigate to report without copy/paste URL

-navigate to other reports within my workspace (still reverts to https://app.powerbi.com/)

-chrome seems to be loading other sites just fine

-I am remoting into the machine but I dont think that should matter?

Thanks!

[GilbertQ]

Hi there

That could possibly be that it is completing the authentication of your user account, before it then loads the actual report.

Depending on the access tokens maybe some other machines do not need to re-authenticate.

[Anonymous]

Thank you. Is that something that I can control? It does seem to be working fine on the remote machine today but I would like to solve this should it happen again in the future. 

[GilbertQ]

It should often just log in and then go through to the full URL?

[Anonymous]

I'm sorry, I don't know if I understand your response. Yes, it should go through the full URL when logged in...

[GilbertQ]

Hi there

have you tried on another PC to if it happens there?

[Anonymous]

Yes I have and I don't seem to have the same issue. The issue PC is an Intel Compute Stick that we are using to display a few KPI reports up on a screen. I have not had this issue with the other Compute Sticks we have (6 others) and don't have the issue on my work station either. It also seems to be intermittent at this point as I am not having the issue today or yesterday. Maybe it self resolved??...it's a mystery! 

[GilbertQ]

Yeah, I am not 100% sure there are many things that could affect it.

As long as it is working now that is good!