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Transient error on dataset refresh

Hi all,


I have a report that regularly fails to refresh against an excel file stored in a Teams folder. This does not happen always (but often) and I have no problem refreshing from PowerBI desktop. Any thoughts on what could cause this?


  • Data source error{"error":{"code":"ModelRefresh_ShortMessage_ProcessingError","pbi.error":{"code":"ModelRefresh_ShortMessage_ProcessingError","parameters":{},"details":[{"code":"Message","detail":{"type":1,"value":"SharePoint: Request failed: Documents/General/Actual & Forecast Spend_xlsm/_api/contextinfo"}}],"exceptionCulprit":1}}} Table: Project Return on Investment.
  • Cluster
  • Activity ID58447def-27aa-4eeb-bee2-1de6ac1c668c
  • Request IDc4244912-b9e5-5665-c0fd-277b2da6d82f
  • Time2020-07-07 03:48:05Z

Thanks in advance.



Is someone editing the file when the refresh occurs?


Treb, MVP

View solution in original post

Community Support
Community Support

Hi @Anonymous 


Please install the latest version of gateway and check if this issue persists. If still can't solve this issue, I would suggest you create a support ticket here.


Community Support Team _ Dina Ye
If this post helps, then please consider Accept it as the solution to help the other members find it more

Is someone editing the file when the refresh occurs?


Treb, MVP

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