Tooltip Blurry and "Loading Report Page Tooltip"

[DataDriven]

Hello everyone,

I'm encountering an issue with tooltips in Power BI Service. Until recently, everything was working fine — when hovering over a table, the tooltip would display correctly. However, this week, I noticed a problem: the first time I hover over a table, everything works as expected. But when I hover over another table, the data updates, but the view becomes blurry, and the message "loading report page tooltip" appears.

This issue only happens in Power BI Service. When using Power BI Desktop, the tooltips function as expected without any problems.

I've tried clearing the browser cache, using an InPrivate window, and testing with different browsers, but the issue persists.

Has anyone else encountered this problem, or does anyone have any suggestions for how to resolve it?

Thanks in advance for your help!

[triozi]

STILL AN ISSUE. 8th October 2024

New embedded report for a new client of our new client in their new PowerPages portal and this happens. 

[jarchuleta03]

Can you elaborate on what early October means? It is still not on the known issues page to track any idea why it isn't up there? 

[ponyo_pankun]

Where is the issue tracked on Fabric known issues - Microsoft Fabric | Microsoft Learn?

[ElodieM]

Hello @Anonymous ,

Can you tell us which of these listed issue it is ?
https://learn.microsoft.com/en-us/fabric/get-started/fabric-known-issues#related-content

Or if there is any official link about this issue? 

Thank you!

[Anonymous]

Same issue on our reports.

I was also getting the blurry tooltip when the report was on greater than 100% zoom - switching off the "Tooltip size is affected by canvas size" setting fixed that for the moment.

But the toolip still gets blurry and shows the message for loading after the initial run goes well.

[proeyekyuu]

Exact same issue here. In addition to the tooltips issue in Service, any report that I have published to web also has trouble loading visuals in general, some do, some don't.

[astor_julie]

Thanks for raising this up.  Have been going crazy as we're having the same issue.  

[sganthala]

We are experiencing similar issue. Please update here as soon as it is fixed.

Thanks

[Anonymous]

Hi @DataDriven 

This issue has been confirmed as a known issue internally.Please be patient to wait for fixing. If there is any news, I will update it here.

Best Regards,

Jayleny

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[proeyekyuu]

Hi @Anonymous, I don't see the issue on the tracker. Is there some place we can follow along at for updates?

[AlexThompson]

We have observed this same issue. Is this being added to the Fabric known issues page so we can track it?

Thanks