Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI DataViz World Championships are on! With four chances to enter, you could win a spot in the LIVE Grand Finale in Las Vegas. Show off your skills.

Reply
hansei
Helper V
Helper V

Timeout without Reason

I have a dataset that reads from 2 dataflows, and 5 excel files. In the desktop app, the file is just over 1MB, takes around 3 minutes to refresh, and less than a minute to publish to the service.

However, refreshing the dataset in the service times out after 2 hours with no error messages. I assume the reason it is failing in the service has nothing to do with data import, but have no real clues. Any tips on how to debug this issue?

2 REPLIES 2
aj1973
Community Champion
Community Champion

Hi @hansei 

The 5 Excel files where are they? in your machine? are they in the same place where the Dataflows connects to the source?

Regards
Amine Jerbi

If I answered your question, please mark this thread as accepted
and you can follow me on
My Website, LinkedIn and Facebook

hi @aj1973 , the Excel files are all in SharePoint, connected via Web.Contents.
I forgot about one other connection - a USPS page via Web.BrowserContents, but it was just for my reference, and the query was not referenced or load-enabled. Removing that query got the refresh time down to 1hr53min, which still seems ludicrous though.

Helpful resources

Announcements
Feb2025 Sticker Challenge

Join our Community Sticker Challenge 2025

If you love stickers, then you will definitely want to check out our Community Sticker Challenge!