Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

July 7 - July 17 | Round 2 of the Power BI Dataviz World Championships. Don't miss your chance! Learn more

Reply
hansei
Helper V
Helper V

Timeout without Reason

I have a dataset that reads from 2 dataflows, and 5 excel files. In the desktop app, the file is just over 1MB, takes around 3 minutes to refresh, and less than a minute to publish to the service.

However, refreshing the dataset in the service times out after 2 hours with no error messages. I assume the reason it is failing in the service has nothing to do with data import, but have no real clues. Any tips on how to debug this issue?

2 REPLIES 2
aj1973
Community Champion
Community Champion

Hi @hansei 

The 5 Excel files where are they? in your machine? are they in the same place where the Dataflows connects to the source?

Regards
Amine Jerbi

If I answered your question, please mark this thread as accepted
and you can follow me on
My Website, LinkedIn and Facebook

hi @aj1973 , the Excel files are all in SharePoint, connected via Web.Contents.
I forgot about one other connection - a USPS page via Web.BrowserContents, but it was just for my reference, and the query was not referenced or load-enabled. Removing that query got the refresh time down to 1hr53min, which still seems ludicrous though.

Helpful resources

Announcements
FabCon and SQLCon Barcelona 2026

FabCon & SQLCon – Barcelona 2026

Join us in Barcelona for FabCon and SQLCon, the Fabric, Power BI, SQL, and AI community event. Save €200 with code FABCMTY200.

60 days of Data Days Carousel

Data Days 2026

Join Data Days 2026: 60 days of free live/on-demand sessions, challenges, study groups, and certification opportunities.

Power BI DataViz World Championships carousel

Power BI DataViz World Championships - June 2026

A new Power BI DataViz World Championship is coming this June! Don't miss out on submitting your entry.