Get certified for free when you join Fabric Data Days 2026 and dive into Fabric, Power BI, SQL, AI, and other essential data skills.
Join nowJuly 7 - July 17 | Round 2 of the Power BI Dataviz World Championships. Don't miss your chance! Learn more
I have a strange issue... I have two very similar reports, and in only one I get:
It doesnt make any sense because both reports point to the same Gateway and only one has "access error"?
I open the settings and I see no issue:
Hi @Anonymous ,
Whether your dataset is connected to both on-premises and cloud sources, you need to check the "Allow user's cloud data sources to refresh through this gateway cluster in the gateway configuration" checkbox.
Refer to:
Data refresh in Power BI - Power BI | Microsoft Learn
Whether your gateway is up to date, if not, update it in the following link:
Update an on-premises data gateway | Microsoft Learn
This is the related document, you can view this content:
gateway "not configured correctly" - Microsoft Fabric Community
Solved: Gateway not Configured Correctly - Workaround for ... - Microsoft Fabric Community
Solved: Enterprise On-Premise Gateway - Not Configured Cor... - Microsoft Fabric Community
Best Regards,
Liu Yang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Join us in Barcelona for FabCon and SQLCon, the Fabric, Power BI, SQL, and AI community event. Save €200 with code FABCMTY200.
If you love stickers, then you will definitely want to check out our community sticker challenge, Barcelona edition!
Check out the July 2026 Power BI update to learn about new features.
| User | Count |
|---|---|
| 17 | |
| 7 | |
| 6 | |
| 6 | |
| 5 |