Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Vote for your favorite vizzies from the Power BI Dataviz World Championship submissions. Vote now!

Reply
Anonymous
Not applicable

There was a data source access error....

I have a strange issue... I have two very similar  reports, and in only one I get:

ovonel_0-1688112318643.png

 

It doesnt make any sense because both reports point to the same Gateway and only one has "access error"?

 

I open the settings and I see no issue:

ovonel_1-1688112585673.png

 

1 REPLY 1
Anonymous
Not applicable

Hi  @Anonymous ,

Whether your dataset is connected to both on-premises and cloud sources, you need to check the "Allow user's cloud data sources to refresh through this gateway cluster in the gateway configuration" checkbox.

vyangliumsft_0-1688356643250.png

 

Refer to:

Data refresh in Power BI - Power BI | Microsoft Learn

 

Whether your gateway is up to date, if not, update it in the following link:

Update an on-premises data gateway | Microsoft Learn

 

This is the related document, you can view this content:

gateway "not configured correctly" - Microsoft Fabric Community

Solved: Gateway not Configured Correctly - Workaround for ... - Microsoft Fabric Community

Solved: Enterprise On-Premise Gateway - Not Configured Cor... - Microsoft Fabric Community

 

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

Vote for your favorite vizzies from the Power BI World Championship submissions!

Sticker Challenge 2026 Carousel

Join our Community Sticker Challenge 2026

If you love stickers, then you will definitely want to check out our Community Sticker Challenge!

January Power BI Update Carousel

Power BI Monthly Update - January 2026

Check out the January 2026 Power BI update to learn about new features.

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.