The last refresh attempt failed because of an internal service error

[gotohbh]

i am this error :

Reporting has failed to refresh.
Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.

{"error":{"code":"DM_GWPipeline_Gateway_ImpersonationError","pbi.error":{"code":"DM_GWPipeline_Gateway_ImpersonationError","parameters":{},"details":[],"exceptionCulprit":1}}} Table: dw V_F_Adhesion.

An error occurred while processing the data in the dataset.
Refresh failed:

Prod B2C par Apporteurs has failed to refresh.
Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.
{"error":{"code":"DM_GWPipeline_Gateway_ImpersonationError","pbi.error":{"code":"DM_GWPipeline_Gateway_ImpersonationError","parameters":{},"details":[],"exceptionCulprit":1}}} Table: dw V_F_Adhesion.
Next refresh for Prod B2C par Apporteurs is scheduled for May 10, 2020 12:30 UTC.

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Technical Information

Activity Id:
665f204e-1766-4613-b052-c2ae4fd12421

Request Id:
d9108425-fcd0-48a2-ab90-0320a924238e

Cluster Name:
WABI-EUROPE-NORTH-B-redirect.analysis.windows.net

Refresh Start Time:
May 9, 2020 12:30 UTC

Refresh End Time:
May 9, 2020 12:30 UTC

can you help me please

[venal]

@gotohbh 

1. Data Source (DS) - 

2. DS On-premises/Cloud -

3. Connectivity Mode (Import/Direct Query/Import + Direct Query) - 

4. Are you using the Gateway, If yes what is the version of the Gateway.

Please try to download the PBIX File and open it in the Desktop.

1. File >> Options & Settings >> Options >> Clear Cache (Data , Q & A)

2. File >> Open >> browse the PBIX File

3. Home >> Edit Queries >> Edit Queries >> Refresh Preview >> Refresh All >> Close and Apply

4. Home >> Refresh >> Save/Save As >> Publish

5. Check with the Refresh (On-demand / Scheduled)

Note:- Please always use latest version of Power BI Desktop and Gateway.

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BR

venal.

[gotohbh]

Thank you for your help. 

the problem persists.

DS : SQL server view

On Premises

import+direct query

the last vesrion gateway April 2020

[v-shex-msft]

HI @gotohbh,

Any advanced operations existed in your query tables? (e.g. merge or invoke different connection mode query tables, reference external data source)

In addition, have you checked your network status if they blocked any power bi requests?

Regards,

Xiaoxin Sheng

[Greg_Deckler]

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".