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dsdesrosiers
Resolver I
Resolver I

Subscription executing twice OR subscription sending two emails

Hey all

 

For the past two days, the subscriptions I have on my dashboards are sending the emails twice. It seems to have started two days ago which coincidently is when I believe the last update was done on the service. Is anyone else seeing this?

2 REPLIES 2
v-yalanwu-msft
Community Support
Community Support

Hi, @dsdesrosiers ;

What’s your frequency setting of this subscription? Is it set as daily? You should check again.

vyalanwumsft_0-1632725204562.png

What’s more, once you click on the ”Run now” of the subscription, the email will be sent regardless of the frequency settings, I think it can also be one of the possible reasons.

More info about the limitations of “Subscribe others to your reports and dashboards in the Power BI ...

Best Regards,
Community Support Team_ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Fowmy
Super User
Super User

@dsdesrosiers 

I have not set up any subscriptions to confirm this issue. Please visit the issues page to see if a ticket has been raised, if so vote for it or you can create one: https://community.powerbi.com/t5/Issues/idb-p/Issues


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