Smart Narrative not Updating??

[aseagull]

Hello! I have a simple measure that returns a string like "Data collected June 13, 2022". This measure is in the dataset.

In the downstream thin reports, I typically include it as a "card". That has worked fine.

On a new report, I instead included it in a text box via what I believe is called the "smart narrative" feature. And now I see it will not update in the service! If I open the report on Desktop (connected to the dataset in the service), it updates the date. But the version of the report on the service is stuck on the old date!

Here is what I've set up. Have I misunderstood how to use this feature? I guess I'll just revert to using a Card. But I'd like to understand how this newer feature works. Thanks for any pointers!

[edhans · Accepted solution]

When using a measure, I always include the [Full Measure Name] including the closing bracket. Otherwise it might try to calculate what you are doing, and do it wrong.

I've used smart narratives in thin reports and they work fine.

One thing to check though - can your measure only return a string? If it can return different values (a string, number, date, etc) that can cause problems with SN's.

And finally, does your model have a calculatoin group? Those cause issues with SN's as well, and it is a known bug for about a year now.

[Anonymous · Accepted solution]

Hi @aseagull ,

In the last month we found and gave feedback on this issue iCM - incident 295304333 . We were informed that Smart Narrative uses semantic queries. This known limitation cannot be resolved at this time.Engineers will fix this issue in the future, but there is no ETA for now.

Hope it helps,

Best Regards,
Community Support Team _ Caitlyn

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

[edhans · Accepted solution]

When using a measure, I always include the [Full Measure Name] including the closing bracket. Otherwise it might try to calculate what you are doing, and do it wrong.

I've used smart narratives in thin reports and they work fine.

One thing to check though - can your measure only return a string? If it can return different values (a string, number, date, etc) that can cause problems with SN's.

And finally, does your model have a calculatoin group? Those cause issues with SN's as well, and it is a known bug for about a year now.

[aseagull]

@edhans yes the closing bracket did the trick! That's no surprise; it's only a surprise that it wasn't auto-supplied when the smart narrative augmented my text box. I suspect that may be what @Anonymous was referencing...?

[aseagull]

edhans, thank you for all the tips! I bet the missing closing bracket is the problem. (I probably should have zeroed in on that from the beginning, but I thought this was auto-generated.) I am not using calc groups nor does this measure return anything else but a string.

I won't be able to tell if it's working (since re-publishing seems to remediate the problem) until I have a data revision in early July. I promise to come back then and mark this as "the solution" if it works!

[edhans]

Hope it works!