Slicer settings incorrect on service

[NMOORE]

Hi, a very basic issue. On my desktop some slicers change settings when published. The images are just one example. On the desktop I have multiple select and then it changes to single select. These slicers are a fundamental aspect of the whole report functions and renders it useless. Unfortunately I cannot share the report here (and if it works on someone elses then doesnt really help) so it's more to see if someone has faced similiar issues and has any tips? This example happened on a report which was just published under a different name so no existing user selections could be affecting it. I have also just tried to edit on the service and it does ammend the filters properly once saved. Really appreciate any help. Thanks

Desktop - Multiple SelectService - Single Select

[Anonymous]

Hi @NMOORE ,

I test it in my environment, it works well, please try again.

Desktop:

Service:

Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[NMOORE · Accepted solution]

Thanks for replies but I found the fix on another forum. Enabling this stopped the issues. I can understand why this behaviour might be in place when I update an exisiting report, but even if I created a brand new report with this box unticked the filters would be incorrect?

[Brunner_BI]

Have you tried to click on "reset all filters" on the top right and then doing a shift+F5 or so?