Sharing Issue

[aalqasem]

Hi, I've shared a report with my colleague within my organiazation, both of us has "Pro" license.

My colleague is not able to access the report which i shared with him and he is getting below error:

Activity ID: 286d231a-2588-4a7b-8333-974c99feb1bd

Request ID: 806dcf6d-0ec8-d491-fa23-d7db008f055e

Correlation ID: 0688afc6-5867-c053-99c0-4f500dc3d9f3

Time: Tue Oct 12 2021 11:39:36 GMT+0300 (Arabian Standard Time)

Service version: 13.0.16934.66

Client version: 2110.1.08076-train

Cluster URI: https://wabi-west-europe-redirect.analysis.windows.net/

Please for your urgent support!

[v-yangliu-msft]

Hi  @aalqasem ,

Has your problem been solved?

Regarding this issue, you can also check the relevant restrictions in the share document and the URL similar to the issue:

https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-share-dashboards#considerations-...

https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-troubleshoot-sharing

https://community.powerbi.com/t5/Service/Users-can-t-access-reports/m-p/464441

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[v-yangliu-msft]

Hi  @aalqasem ,

This error message is not enough for us to determine the specific cause of the share failure.

Is there any detailed error message?

You can also check whether user permissions are given in the data set and whether the user exists in the workspace.

Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.