Sharepoint files does not refresh with scheduled refresh

[Anonymous]

Hi!

Could anyone help me understand why my excel files, that are stored in Sharepoint folder do not refresh with scheduled refresh in Power BI Service?

Situation: I am working with two business account emails. So with A business email I enter Power BI service in which the report is published in workspace, and with B business account email I enter sharepoint folder, where the excel files are stored. (For now it is not possible to store excel files in sharepoint under A email account, that is why I am using the B email account).

So in workspace, I have scheduled a refresh for the report (with data sources from Google Analytics, Power BI dataflow and sharepoint). The scheduled refresh runs without errors each time and it refreshes the data for GA and Power BI dataflow with no problems, but the sharepoint excel files do not get refreshed and I am not getting any error notification regarding why it is not happening. 

I have integrated the sharepoint excel files in report using this approach https://www.pbiusergroup.com/communities/community-home/digestviewer/viewthread?MessageKey=b955b179-...

Could someone suggest any solution for this, please? 

PS. I tried to check whether the sharepoint excel file refresh would work if I set it up in service under the same business email account as the sharepoint files, so set up the scheduled refresh for the report in also Power bi service in B business email account, but there was the same issue.

[v-xiaotang]

Hi @Anonymous 

Thanks for reaching out to us.

FYI: Data refresh in Power BI - Power BI | Microsoft Docs

According to the picture above, please check your schedule refresh settings for that dataset.

Best Regards,

Community Support Team _Tang

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