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Anonymous
Not applicable

Set up Email Subscriptions for External Users

I am working through how access, sharing and subscriptions works for External users within a Premium instance and I ran into something odd.  I am able to share a report with an external user but I am unable to set up an email subscription for the external user on that same report.  For example,  I create a report as ReportOwner@Contoso.com, I am able to share that report with ReportViewer@Gmail.com but I (ReportOwner) am unable to set up a subscription on behalf of the external user(s).  It gives me the "user is outside of your domain" error. 

 

Unlike when sharing the report I am unable to "save and close" if there is an external domain in the subscription list.  I have confirmed that when the external user logs in they can subscribe themselves if they so choose but we are wondering why we are unable to subscribe them to the report on their behalf.  Are we missing something and if not, is there some kind of work around for this?

 

Email Sub.PNG

4 REPLIES 4
Anonymous
Not applicable

We have done 99.9% of the work for a client... only to find out that we can't use the daily e-mail feature externally.... seems like a key limitation for sharing reports externally, particularly ones that update on a daily basis. Please include this capability and people vote here: https://ideas.powerbi.com/forums/265200-power-bi-ideas/suggestions/37173571-allow-users-outside-orga...

v-piga-msft
Resident Rockstar
Resident Rockstar

Hi @Anonymous,

 

I'm afraid that we cannot achieve your requirement currently in Power BI.

 

You could submit your idea in Power BI ideas Forum or vote this similar idea.

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

This function is important to Microsoft partner, and ISV partner, please consider to inmplement it soon.

GilbertQ
Super User
Super User

Hi there

Currently as it stands you cannot subscribe external users to reports or dashboards.

But I do recall that a user who has got a shared dashboard or report can subscribe themselves?




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