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PC_PBIGUY's avatar
PC_PBIGUY
Frequent Visitor
3 years ago
Solved

Scorecard KPI Owners - Assigning Multiple Users

I am looking to assign multiple owners to a KPI via the hierarchy functionality. I am able to do this if i add the individuals manually on the kpi itself one at a time, however i am wanting to do thi...
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  • v-yanjiang-msft's avatar
    v-yanjiang-msft
    3 years ago

    Hi PC_PBIGUY ,

    By my test, it also only supports single select in the hierarchy assign owner, and I can't even enter value in the option. But I can enter multiple users in the score card owner.

    Not sure if create another hierarchy can solve your problem, if not, I suggest you create an idea to improve this feature. It is a place for customers provide feedback about Microsoft Office products. What's more, if a feedback is high voted there by other customers, it will be promising that Microsoft Product Team will take it into consideration when designing the next version in the future.

     

    Best regards,

    Community Support Team_kalyj

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

  • PC_PBIGUY's avatar
    PC_PBIGUY
    3 years ago

    Good to know its not just me. I feel like this is more of a bug than a feature to be added as the support for multiple owners using manual assignment vs the owner tool should be the same. 

fifteenfeetoff's avatar
fifteenfeetoff
Regular Visitor
3 years ago

I have over 50 metrics established in my scorecard, with at least 2 check-ins or a connected data source completed for each of them.  I had assigned myself to all metrics while I implemented this into our organization for the first time, but am now wanting to add additional metric owners to each for further accountability and support and it is throwing a '400' error.

 

Creating a new metric and assigning two owners works without issue.

Removing an owner and then adding them back works without issue.

Removing them again, adding check-ins and then adding them again also works without issue.

 

Permissions have been established for the user I am attempting to add.

 

I am not sure what is so unique about the metric I have created, but it will not allow me to add an additional user.

 

Anyone else experience this issue?