Scheduled refresh disabled error wont go away

[mhawkinsCU]

I got the "Due to consecutive errors, scheduled refresh has been disabled. Please resolve the error on the dataset and then re-enable."

because my gateway was down. I have fixed the issue and re-enabled the scheduled refresh and my reports are refreshing but this error keeps appearing. Now I am getting emails from all my report users thinking something is wrong. How to I get this error to go away? Once again I have the scheduled refresh re-enabled and it is working its just the error notification wont go away. 

[GilbertQ]

Hi @mhawkinsCU 

What happens if you log into the report. edit the report and click on the X button on the right hand side then save the report? Does the error go away?

[mhawkinsCU]

So I have a dataset and several reports connected to this dataset and 1 Dashboard. I have gone into the PBIX file for the dataset and made edits and saved and republished. The error still appears on all the reports and the Dashboard. 

[Anonymous]

Thanks for the reply from @GilbertQ , please allow me to provide another insight:
Hi,@mhawkinsCU 
Regarding the issue you raised, my solution is as follows:

1.Based on the information you have provided, we infer that this is because schedule refresh is disabled, and therefore also automatically disables schedule refresh after four consecutive errors or two months of inactivity for the corresponding report for this dataset.

This is also mentioned in the official documentation, here is a screenshot of the relevant documentation:

Here is a link to the relevant documentation:

Configure scheduled refresh - Power BI | Microsoft Learn

2.To enable data set refresh, you can try opening the corresponding report for this data set for some visual interaction, and update the credentials entered for this data set using Edit Credentials to perform a manual refresh to reactivate the scheduled refresh for this data set:

3.Second, on the email issue, you can delete other users' emails or email lists to which you subscribe from the corresponding data set in Power BI. Do this from the following areas in the Power BI Settings:

4.The following are other related documentation links, I hope to help you:

Troubleshoot refresh scenarios - Power BI | Microsoft Learn

Troubleshoot scheduled refresh in Power BI Report Server - Power BI | Microsoft Learn

Solved: Re: Due to consecutive errors, scheduled refresh h... - Microsoft Fabric Community

Best Regards,

Leroy Lu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[mhawkinsCU]

As I stated in my initail post, the Schedule refresh is working its just the notificaiton error that is not going away. When I say I am getting emails that is from people seeing the error notification. 

[Anonymous · Accepted solution]

Hi,@mhawkinsCU 

1.Does this kind of problem still exist? It is not excluded that reports and dashboards may experience status update delays caused by system delays.

2.Secondly, you can try to perform manual refresh directly, click the following figure to refresh immediately, and then in the refresh history, check whether the success of the refresh on demand, and then see whether the previous error will still appear.

Data refresh in Power BI - Power BI | Microsoft Learn

Refresh summaries for Power BI - Power BI | Microsoft Learn

3.Next, you can double-check your planned refresh Settings to make sure everything is configured correctly. You can choose to turn off a scheduled refresh and then turn it back on after a dozen minutes, which can help reset the system state.

Configure scheduled refresh - Power BI | Microsoft Learn

4.Finally, if none of the above fixes the problem, you can only replace the old ones with new reports and dashboards based on your newly uploaded semantic model.

Of course, if you have new discoveries you are welcome to share them with us.

Best Regards,

Leroy Lu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

HI,@mhawkinsCU 

Can you tell me if your problem is solved? If yes, please accept it as solution.

Best Regards,

Leroy Lu