Forum Discussion
Scheduled refresh completes successfully but dataset doesn’t update (gateway)
Hi everyone, I’m having an issue where my report’s scheduled refresh shows as “Completed,” but the data doesn’t actually update. The only way I can get the data to refresh is by manually going t...
GilbertQ
Super User
Super UserHi AleSota
Once the refresh is completed, could you click on the Reset to default button just in case there are any filters which might be causing your data to appear that it is not changing?
R1k91Super User
Super Useras GilbertQ said probably it's just a matter of refreshing data on the report not in the model.
I've seen this happening many times.
Me: hello!
Customer: hello, my report is out of date again, please help!
Me: ok, can you click that green arrow on top right, please?
Customer: oh, that button you always tell me to click before entering panic-mode?
Me: yes, that one.
Customer: ok, now it's working! Thank you
Me: great, bye.