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JIGAR
Resolver IV
Resolver IV

Schedule Refresh Failure

Hello, 

 

I am getting this data set refresh failure error since a few days. 

 

"The on-premises data gateway's service account failed to impersonate the user."

 

Strange part is : I get this refresh error message only on a report which is published to My Workspace

 

Same report is getting refreshed when published to an App Workspace. 

 

Am I doing anything wrong here ? 

 

I would really appreciate any help on this. 

 

Thank you

 

Regards

 

2 REPLIES 2
v-lid-msft
Community Support
Community Support

Hi @JIGAR ,


Does this issue have been resolved?Could you please provide more details about it If it still not be resolved? Please don't contain any Confidential Information or Real data in your reply.


Best regards,

Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
v-lid-msft
Community Support
Community Support

Hi @JIGAR ,

 

What is the version of your on-premises data gateway? Are you using the standard mode of gateway? Could you please check if the datasets in different workspace map to the same data source of gateway?

 

Please also refer to this solution in this similar thread:

https://community.powerbi.com/t5/Service/the-on-premises-data-gateway-s-service-account-failed-to/m-...

 


Best regards,

 

Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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