Salesforce Refresh - Data Source Credential error

[jnail923]

I've got two Salesforce sources in our data set - Objects & Custom Report. The credentials for Objects is accepted, but I receive an error when inputting credentials for the report-detail (classInfo). We've had this data set refreshing for over a year, and just received this error 2 weeks ago. I had to remove the custom report from our data set, so we could continue refreshing.

Pictures of Error

[ReportMaster]

Hi @jnail923 were you able to find a solution? As a workaround, maybe you can try to test your connection with a 3rd party connector. I've tried windsor.ai, supermetrics and funnel.io. I stayed with windsor because it is much cheaper so just to let you know other options. In case you wonder, to make the connection first search for the Salesforce connector in the data sources list:

After that, just grant access to your Salesforce account using your credentials, then on preview and destination page you will see a preview of your Salesforce fields:

There just select the fields you need. It is also compatible with custom fields and custom objects, so you'll be able to export them through windsor.  Finally, just select PBI as your data destination and finally just copy and paste the url on PBI --> Get Data --> Web --> Paste the url. 

[v-frfei-msft]

Hi @jnail923,

Based on my research, the issue should be a known issue. Once updated, I will post back asap. Also you can keep an eye on that.

Regards,

Frank

[v-frfei-msft]

Hi @jnail923,

The issue has been solved now. Could you please have a check? Feel free to let me know if any other question. And kindly mark my answer as a solution if solved.

Regards,

Frank