Role Could Not Be Updated - RLS

aricks

Hi,

I am attempting to re-add an external user to some Power BI reports. When attempting to re-add them to the row-level security, I run into this error:

All the other users I re-added worked fine, but this one is stuck with the error. Any ideas?

v-dineshya

Hi @aricks ,

Thank you for reaching out to the Microsoft Community Forum.

Please check below things to fix the issue.

1. Please check the external user is still part of your Azure Active Directory (AAD) tenant.

2. Confirm that the external user has access to the workspace where the dataset resides. They must have at least Viewer access to be added to RLS.

3. Sometimes cached permissions cause issues. Try removing the user completely and re-inviting them.

4. Try updating the RLS roles using Power BI Desktop and re-publish the dataset.

5. And also check for Special Characters or Formatting Issues, check the username/email is correctly formatted and doesn’t contain hidden characters.

If this information is helpful, please “Accept it as a solution” and give a "kudos" to assist other community members in resolving similar issues more efficiently.
Thank you.

aricks

Hello v-dineshya, thank you for the assistance.

1. We checked that the external user was still in the AAD tenant.

2. The user was added to the workspace with viewer access, we attempted removing and re-adding as well.

3. We've removed the user and completely deleted them everywhere to attempt to re-invite, checked their email for correct format, etc. Once we completed this and attempted to add them to RLS, the error remained.

Unfortunately, the error persists. Any other ideas?