Report refresh in process for days

[Anonymous]

I have a report on PowerBI server, a very simple one with data in Excel only up to a thousand rows. It works fine for a while and this morning I check the report it was not refreshed due to the reason that it was still in process from yesterday refresh. The report is included in an pulblished app and I can't cancel the refresh, I can't upload again from PowerBI desktop, I can't refresh it again! 

Can you double check this issue and advice what need to do?

[v-lili6-msft]

hi, @Anonymous 

You may try to restart the gateway and then try it again.

If you have still this issue for Power BI, you'd better create a support ticket in Power BI Support to get further help.

Best Regards,

Lin

[Anonymous · Accepted solution]

Hi,

I don't connect the data through gateway. Not sure what happens but it just get back to normal this morning.

Duc

[v-lili6-msft]

hi, @Anonymous 

It's pleasant that your problem has been solved, could you please mark the reply as Answered to close the thread? 

Best Regards,

Lin