Report doesnt show properly in app.powerbi.com

[Llecktv]

Good night everyone, hope someone can help me please.

I created reports from a Live Connection between SSAS MD and PowerBI Desktop. Everything fine, then I published and I got the message that it was successful. I went to app.powerbi.com and set the gateway cluster and data source settings and got the message: You are good to go. 

But when l select my report from Report tab it doesn't show the charts. There's a message in pink at top (please see attached) about error in data source

I've installed SQL Server, SSAS, SSDT and PowerBI Desktop in my personal laptop (in order to complete this school project).

Thanks for your time. Promise this is my last question.

[v-diye-msft]

Hi @Llecktv 

Firstly ensure that your SSAS server and gateway are installed in a same domain or trusted domains.

Secondly, in Power BI,  the effective username is passed to the gateway and then onto your on-premises Analysis Services server each time a user interacts a report connected to Analysis Services. The email address that you use to sign in Power BI with is passed to Analysis Services as the effective user. This email address should match a defined UPN within the local Active Directory Domain, if a match cannot be found, you will get errors.

You can use the following command from your workstation to find out the UPN for your account, if the UPN doesn't match the email address you sign into Power BI with, you can use “Map user names” feature to solve this issue.  Assume that you if you sign into Power BI with account@thoughtfocus.com, but your local directory UPN is account@thoughtfocus.local, you can configure a mapping rule to have account@thoughtfocus.local passed to Analysis Services. For more details, please review this article.

whoami /upn

[Llecktv]

Thanks for replying, the thing is I'm working with my personal laptop (for a school project) which does not belong to any domain.
I already tried mapping usernames but it doesn't work, or maybe I'm not doing it well.
The reason i want to publish my report is because I need to show it in full screen view. PowerBI desktop doesn't have that option.
Is there any other way to do it? I only need full screen view for my reports. Thanks

[v-diye-msft · Accepted solution]

Hi @Llecktv 

There's no direct way to show the full-screen view in desktop, the best you will get is by minimizing the 'fields' and 'visualization' panes, and clicking the little icon in the corner next to sign in.

Also, ensure the 'view' on your report is set to 'fit page' or 'fit width'.

If you'd like to approach the full-screen view in service, please check below option:

[Greg_Deckler]

Well, there seems to have been a whole host of Service issues quite recently, many of them dealing with gateways, data refresh, etc. I tend to call these kinds of events Temporary Service Insanity Syndrome, (TSIS). It could be that. 

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".