Report changes are not reflecting in end users app

[Anonymous]

I have made changes to a reports date slicers and they are not showing in one users app and are remaining as the old filters.

This is only occuring for one user and I have tried it in both chrome and IE and can't get it to update.

Any suggestions?

[v-joesh-msft]

Hi @Anonymous ,

For the user that cannot view the updated report, please ask them to refresh the report page manually to see if any change is made. Also, please ask them to delete and re-install the app for a test.

Best Regards,
Community Support Team _ Joey
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Hey. Thanks for your suggestions. I have tried both and still no luck. I've also tried to share the report via giving access to the workspace and still isn't working for the user. He is also not seeing the most up to date data even though there has been successful data refreshes. Its as if his version of the report is cached.

[v-joesh-msft]

Hi @Anonymous ,

I would like to suggest you create a support ticket to investigate the issue. Once you create a support ticket, please share the same here for reference.

Best Regards,
Community Support Team _ Joey
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.