Report Visuals Not Updating but Dataset updates fine Power BI service SQL Import

[JordanImran]

Hi all,

I've published a report in Power BI Service and connected to an Azure SQL Database using the Import method.

In desktop the report updates just fine, and I can see scheduled refresh works just fine for the Dataset.

Frustratingly, the visuals in the report don't seem to update! This is the same whether or not I try and manually refresh the report from Power BI service, but refreshing in Desktop works fine.

I don't want to set this up as a dashboard as we like being able to export to PDF and PPT.

I can see in the docs that scheduled refresh and report visuals do not work together? Is this really the case?

If not, can someone please help here as I'm struggling to see what I've done wrong.

[JordanImran · Accepted solution]

Update: I fixed the problem.

My dataset was updating but there was an issue with a specific step in one of my Power Query functions.

In particular, a user entered a null value where we expected a value to exist.

This then led to a filtering of the data in the report thanks to one of the inner joins in Power Query.