Refresh disabled

[Dellis81]

Hello

Within Dataflows, I would like to setup automatic refreshes.   However, as seen below - multiple options are greyed out.   As I have researched into this topic, seems most responses are related to improper credentials or lack of a gateway.  

For dataflow connectors, I have tried both the Folder and Sharepoint.Folder connectors - and they both seem to return similar results.

For both types of dataflows, I have a gateway attached, using windows credentials.   And as you can see in the second screenshot - manual refreshes are working.   Thus, my understanding proper credentials have been established and gateway is working?.

Given my data connectors, is it possible to schedule auto refreshes?    The source files I am attempting to work with are ACCESS mdb files.

thank you!

[Anonymous · Accepted solution]

Hi @Dellis81 ,

Fix has been deployed. End Time: 07/23/2022 8:33 PM PST . Please check whether it is normal in your Service .

Best Regards
Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Hi, Same issue here 😞

[Anonymous]

Hi @Dellis81 ,

Have submited this issue internal to confirm(ICM: 321682293), would update here as soon as possible if there is any update about it.

Best Regards
Community Support Team _ Polly

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[m-colbert]

@Dellis81 

Confirmed by MS (Mindtree) support that this issue is impacting many users. Ugh... yet another deal-breaker problem with dataflows. 

I'll post back if/when I hear of a fix/ETA.

Thanks

[PaulHet]

I was just coming here to try log an issue somewhere, good to know it's not just me... Could you please update if you hear anything back from MS?

[Dellis81]

Paul - I never did submit a ticket - but if you do a quick review of recent posts - a good majority of them are related to refresh schedule issue.

Might keep an eye on this link - supposed to document known issues, but not sure how well updated - my two issues not specifically listed...

https://docs.microsoft.com/en-us/power-bi/troubleshoot/known-issues/power-bi-known-issues

[PaulHet]

It's logged as an isssue here and a member of the MS support team has acknowledged it, so that might be best place for you to get updates from Issue - Cannot seem to edit DataFlows Settings on ... - Page 2 - Microsoft Power BI Community

[m-colbert]

I am certain this is a new issue. I could do this previously. I have a data flow that is ALL M code, not backed data sources are can no longer adjust my schedule. All greyed out, yet the dataflow is refreshing on a schedule.

Time to open a ticket.

[Dellis81]

Seems my PBI luck has hit a wall...  I currently have 2 open tickets, excluding this one... ugh!

I was just on the phone w/Microsoft support on one of my other open tickets, and I did mention and show this problem.   I didn't pursue very hard as to prevent getting sidetracked...