Refresh a report SQL Source

[sebastianharg]

I have a dataset in a sql server accesing by ip , user and pass.

When I Update the dataset from computer works fines, but when the dataset try to update by schedule online give me this error

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[],"exceptionCulprit":1}}}

Can anyone has this error ?

Thanks

[Anonymous]

Hi @sebastianharg ,

1. please confirm the gateway data source match to the pbix file data source

2. please confirm the gateway can communicate with the data source well

3. please try to restart or update the gateway

Best regards,
Community Support Team_ Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[sebastianharg · Accepted solution]

at final i solved the problem increasing the timeout that was the main problem.

thanks !

[GilbertQ]

Hi @sebastianharg 

Can you make sure that when you log into the Gateway Server that it can successfully connect to the SQL Server?

[gauthamboppana]

@sebastianharg  - Try the options below and see if that resolves.  Changing the Privacy Level of the dataset in Power BI Service to 'Organisation'.

It looks like if you can reboot the data source server, it might fix the issue. Also, try the solutions form the bekow below and see if it fixes the issue.

https://community.powerbi.com/t5/Service/DM-GWPipeline-Gateway-MashupDataAccessError/m-p/1047721

Hope this helps !

Did I answer your question? Mark my post as a solution! If not, please feel free to ask me.

Also, I would ❤ Kudos if my solution helped.  It is a token of appreciation!

Thank you very much !